Acquisition. Follow-up. Existing customers.
The question is where.
In a free exploratory call, we look at where customers get stuck: new enquiries, follow-up or existing customers. Afterwards, you know the most logical route and what I can build for you. With AI when it helps. Without AI when that is smarter.
Choose whatever is easiest for you. A call is not required.
Not sure where it leaks? Take the free self-auditThe leak is rarely in one place. An enquiry sits untouched, follow-up depends on one person and the existing customer base is barely used. One standalone automation closes one gap. The rest stays open.
These are examples, not fixed packages. What I build depends on where customers get stuck in your business.
Answers missed calls, handles standard questions, asks why someone is calling and can book a meeting. Uncertain or complex calls go to a person.
From input to outcome
Callers the system picks up get an answer. Your team receives the call summary and next step.
Answers website and WhatsApp questions from your own documents. It collects missing details and hands over the full context when a person is needed.
From input to outcome
A complete conversation with name, question and contact details, not just an anonymous chat.
Connects your existing forms and callback requests to instant follow-up through WhatsApp, SMS or email. It asks questions, offers times and reminds people who have not booked.
From input to outcome
Enquiries from connected sources receive follow-up and enter your CRM with a status and next step.
Pulls old enquiries and inactive customers from your CRM, removes duplicates and sends a relevant reason to reconnect. Replies are handled and can lead to a meeting.
From input to outcome
A clean campaign where replies are followed up and recorded in your CRM.
Finds companies and decision-makers through public sources such as LinkedIn, Google Maps, company websites and registers. It removes duplicates and adds a usable contact route and reason for each prospect.
From input to outcome
A usable list with company, person, contact route and a clear reason why the prospect fits.
Turns one conversation, voice note, article or video into LinkedIn posts, a newsletter, video outlines and website content. Every version passes a quality check first.
From input to outcome
A package of publishable content drafts from one source, ready for your approval.
Extracts needs, objections and actions from a sales call, writes the CRM note and uses your price list to draft the follow-up email and proposal. You review before sending.
From input to outcome
After a processed call, a complete sales package is ready without copying between transcript, CRM, email and proposal.
Asks for feedback and a public review after delivery. The customer then gets a personal referral link that records new signups and the agreed reward.
From input to outcome
Reviews, referrals and rewards are recorded automatically without separate spreadsheets.
Connects the full route around a Meta or Google campaign: landing page, intake, first questions, qualification and calendar. Follow-up starts as soon as someone responds.
From input to outcome
One complete route connecting the advertisement, enquiry, follow-up and calendar.
Lumis Vista is my own paid community and content platform: co-founded and built by me, with a custom CMS, chat and mail flows for 500+ members. My own content and follow-up also run through systems from this list every day.
See Lumis VistaI bring enquiries, follow-up and existing customers together in one clear route.
We walk through acquisition, follow-up and your existing customer base. Where does an enquiry, conversation or opportunity disappear from view?
We define the steps, connections and human decisions needed to keep the opportunity moving.
I build one bounded flow with a clear behaviour, deadline and price.
We start with a free 30-minute exploratory call. You show me where customers get stuck. I ask the questions needed to sharpen the real problem and the current workflow.
After the call, I give you one proposal with the desired behaviour, scope, deadline and price. Then I build a bounded system your team can use.
Half an hour, free and online. We identify where customers get stuck and the smartest next step.
I turn the problem into a clear route and define exactly what the system must do.
I build the agreed flow. Outcome, acceptance criteria, deadline and price are set up front.
I worked 20+ years in engineering and complex systems. Theatre and event technology, from technician to stage manager. Then installation engineering: camera observation systems in operating rooms, video routing and sound installations. I made the drawings, handled the client coordination and installed the systems myself. Things that simply had to work, because something was riding on them. Alongside that, I studied how people work and change, from hypnotherapy and NLP to deep personal development.
The common thread is understanding how something works, in a person, a process or a machine, and getting it working. AI is the newest layer. Now I help owners and decision-makers see where customers get stuck and build the missing system.
Show me how enquiries, follow-up and existing customers move through your business. I show you the most logical route and what I can build for you.